If you’re an entrepreneur maintaining a Facebook group for your business, raise your hand. 🙋🏻♀️🙋🏾♀️🙋🏻♂️🙋🏾♂️
For many business owners, the involvement and engagement in our Facebook group communities have been instrumental in gathering leads, identifying relevant content, and curating podcast topics and courses. This is why getting our group accounts hacked is very risky and alarming not only for our business but for the community members as well.
Thankfully, you have the power to secure your group account. You can prevent these hacking incidents. While there is no such thing as perfect security, it would grant you more confidence to know that you have made the best you could to establish the most security possible.
Here are three crucial steps you should set to keep Facebook Group hackers away.
1. Secure Password + Two-factor Authentication
Passwords are basic, and that’s what makes them most indispensable. Thankfully, Facebook doesn’t just require account administrators to have secure passwords but also provides the option to enable two-factor authentication. This extra layer of protection alerts you when the account is accessed on an unrecognized device. You could also enable the two-factor authentication if you have a personal or virtual assistant for social media who works with the group on your behalf.
Here are additional tips to secure your passwords:
✔ Ensure that you replace your passwords every six months.
✔ Use different passwords for different apps.
✔ Consider using a password manager to help you remember all your different passwords.
2. Familiarize Page Roles and Permissions
Productive entrepreneurs who delegate their tasks to another person such as a virtual assistant for online coaches have to regularly review the different page roles they assign to their team. If you’re this kind of business leader, then you have made a very important step in securing your online community and your business as a whole. Along with reviewing page roles, you should also familiarize the permissions you assign to your team members to ensure that you know who is doing what.
Additional TIP: Facebook management recommends for group account owners have more than one Page administrator. This way, in the unfortunate case that you lose access to your page, you still have a trusted someone to get the group running and to also add you back in.
3. Implement Proactive Detection
Because hackers come in many faces, even infiltrating our own groups no matter how private, as business owners we should be proactive in monitoring the group behaviors. Aside from the rules we set prior to group membership, we also need to identify and actively remove posts that go against the rules we set. Some of these violators, if not diligently caught, could be the reason why Facebook would completely shut down the group. And this is not what you want to happen.
A word of caution: While the Facebook management oversees violating behaviors, they also consult with group owners first before implementing additional sanctions in the event that a member is possibly flagged for violations. If you’re unresponsive, Facebook could treat it as a strike against you and your group and could close it entirely.
Takeaway
From one business owner to another, we hope these steps gave you the confidence to find more use in your Facebook community because you have implemented your own security measures. If you also need extra hands to weed out the violators in your community or just to ensure regular engagement, know that you have a virtual assistant team who is ready to help. Book us a call to see if you’re a good fit with the 8point8 VA Team.
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